CONNECTME
ConnectMe is Think of Us' resource navigation platform that combines technology and Care Navigators (CNs) to help young people and kinship caregivers connect to the services, supports, and information they need, when they need them. It pairs a streamlined intake and resource-matching process with trained CNs who provide personalized, one-on-one support throughout the experience.
This platform is not a referral directory. Instead of simply providing a list of resources, Care Navigators work alongside each person to navigate services, overcome barriers, and stay engaged until their needs are addressed. The platform helps make the process easier and more efficient, while Care Navigators provide the guidance, problem-solving, and human connection that help people move from identifying a need to accessing support.
ConnectMe is not just a technology tool, it is a practice model. The platform helps organize intake, identify urgent needs, and match people with relevant resources, while Care Navigators bring empathy, cultural awareness, and follow-through. The goal is simple: reduce the burden of finding help and make it easier for people to get the right support at the right time.
ConnectMe helps us reach transition-age youth and kinship caregivers before a hard moment turns into a child welfare case. The earlier we reach a family, the less likely they are to enter a system that can be much harder to get out of. It also makes a difference for the workforce. By reducing time spent on intakes, case notes, and resource searches, Care Navigators can focus on what matters most: building trust and supporting families. ConnectMe is about testing what’s possible when technology creates capacity for stronger human connection.
Senior Manager of Direct Services Innovation
Direct Services
ConnectMe gives help seekers more choice in how they access support. They can receive a personalized list of local resources or work directly with a Care Navigator for more hands-on help. Either way, the experience is designed to make getting support easier, more personal, and grounded in dignity and respect.
Beta Care Navigator
Direct Services